I’ve been watching the Dbacks broadcast team begin to use Twitter to interact with their audience, and I’ve been using justSignal (shameless plug for my product) to track their efforts. Over the last 60 days I’ve watched the effort from the Booth and (I presume) Fox Sports AZ intensify. They’ve been requesting Keys to the Game and answers to the AFLAC trivia question via Twitter.
The early efforts were marked by significant inconsistency and mixed messages both on air, and on Twitter. Just look at the gaps in the graph below.
That being said, it appears that on August 7th or 8th they began to consistently engage. What impresses me is how quickly the efforts bear fruit.
Look at the growth and the consistency of the growth between August 7th/8th and the 29th. There are consistent jumps of 10 – 20 responses per game.Two takeaways from this data:
1) Consistency of interaction on Twitter seems to outweigh the on air requests.
2) A very small investment of time from the broadcast team (4 or 5 tweets) generates a relatively large and consistently growing response.
I know in terms of Fox Sports AZ viewership the numbers are pretty small, but at this point the real goal should be to move the trend line in the right direction. If you look at the trend line for the responses to @dbacksbooth on Twitter it tells you everything you need to know – steeply up and to the right.
They are on to something… and the small investments they are making in Social Media will pay large dividends if they keep this up. The real question is, what will they do with this engagement? I have a few suggestions if they’d like to give me a call.